Because of the intimate nature of the items we sell, we are unable to return or exchange toys and products unless they are defective. This is for the health, safety, and peace of mind of our customers.
Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefor cannot be returned.
This includes but is not limited to:
If you have receive an incorrect item which is not what you ordered, a damaged item, or a non-functional defective item, Customer Support will issue a prepaid return label for you to print out and affix to your return package.
All return and exchange requests must be made within 30 days of purchase.
Last Modified 10/28/2021